FedEx Not Processing transactions on June 1, 2011 & June 11, 2011

FedEx sent out an email today advising that customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions. We thought you should know. Info from the email below:

Please be advised of the following important update from FedEx. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions will be unable to process transactions within the affected environment.

June 1, 2011 update:

Start Date and TimeEnd Date and TimeDurationFedEx Systems Affected
Wednesday, June 1, 2011
8 a.m. CT
Wednesday, June 1, 2011
5 p.m. CT
9 hoursRating, Shipping and Tracking (Test Environment)

June 11, 2011 update:

Start Date and TimeEnd Date and TimeDurationFedEx Systems Affected
Saturday, June 11, 2011
9 p.m. CT
Saturday, June 11, 2011
11 p.m. CT
2 hoursRating, Shipping and Tracking (Production Environment)
Saturday, June 11, 2011
9 p.m. CT
Sunday, June 12, 2011
3 a.m. CT
6 hoursDispatch (Production Environment)

June 11, 2011 extended support hours:
FedEx service representatives will be available Sunday, June 12, 2011, from 9 a.m. to 3 p.m. CT for your convenience. Support hours will be in addition to our regularly scheduled support hours. If you have questions or need technical assistance following the update, please call 1.877.339.2774 and say “Web Services” at the prompt.

We regret any inconvenience due to these service interruptions; however, please ensure that your appropriate team members are aware of these important updates.

Thank you for using FedEx. We appreciate your business.

The FedEx Web Integration Solutions Team

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